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Module 05 · Contact actions

GHL contact action buttons for the clicks your team repeats

Tag a retainer client, send the monthly report, log a renewal date. Each one is three menus deep in GoHighLevel. The contact actions bar puts them on every contact as one tap.

Contact · Bright Studio

Jordan Ellis

Retainer: SEO + PPC · renews in 34 days

✓ RetainerUpsell readyChurn risk
Send monthly reportLog retainer

Illustration. The real bar is in the live preview below.

How it worksThe contact actions bar adds quick tags and buttons to every GoHighLevel contact record. A quick tag toggles a tag on or off. A button adds or removes tags, or opens a small form that saves into custom fields. Because tags trigger workflows, one tap can start any automation you already run.
Live preview

Tap a tag, open a form, drag the bar

The bar on this sample contact is set up the way a marketing agency would use it.

  • Retainer, Upsell ready, Churn risk as quick tags
  • Send monthly report adds the tag your reporting workflow watches
  • Log retainer opens a form for fee, renewal date and service
  • Request review toggles the review-ask tag on and off

Loading the live preview

Buttons and quick tags: This is the real bar on a sample contact. Tap a quick tag, press Log retainer to open its form, or drag the bar by its grip. Nothing is saved in the preview.

Four action types

What a button can do

Add a tag

"Send monthly report" tags the contact; your workflow sends the report. The team never opens the workflow builder.

Remove a tag

"Paused" clears an active-campaign tag so nurture stops, without hunting through the tag list.

Toggle

"Request review" switches on and off, with a confirmation message for each state.

Form to custom fields

"Log retainer" asks for fee, renewal date and service, then writes them into the contact’s custom fields in one save.

GoHighLevel contact page on the Care Desk theme with the contact actions bar at the bottom: Retainer, Upsell ready and Churn risk tags plus report and review buttons
The bar at bottom centre on the Care Desk theme.
For your agency

Where account teams save the most clicks

After every client call

Log the outcome and next step as fields, tag "upsell ready" if it came up. Ten seconds, not two minutes.

Monthly reporting

One button per client starts the report workflow, so nobody forgets the account that renews this week.

Retention watch

A red Churn risk chip on the record means everyone sees it, and a workflow can alert the account lead.

Set-up

How to build your bar

  1. List the repeat clicks

    Ask your account managers which tags they add by hand every day and which fields they update after every call.

  2. Turn them into chips and buttons

    In the contact actions editor, make each repeat action a quick tag or a button. Buttons can add a tag, remove one, or open a short form that writes to custom fields.

  3. Connect to your workflows

    Tags are the trigger, so a button like "Send monthly report" starts the workflow you already have.

  4. Place the bar

    Choose one of 6 positions; your team can drag it out of the way on any contact.

Packages

Contact actions start in Campaign Pro

Package 1

Brand Sprint

$297one-time

The branding account: every theme, UI kit and login design, dark mode and your colours, in a live editor you control.

Lifetime access1 workspace3 team members
  • All 27 themes and 11 UI kits, with your logo and colours
  • Dark mode for GoHighLevel pages
  • Sidebar or top-bar menu layout
  • All 16 animated login page designs
Get Brand Sprint

Best for: Freelancers and small agencies that want clients logging in to their brand today.

Package 3

Agency Takeover

$1,497one-time

Everything in Campaign Pro, plus popups, notifications, calculators and floating widgets for the app and your websites, widget leads sent to GoHighLevel, and the editor itself white-labelled with your brand.

Lifetime access3 workspaces10 team members
  • Everything in Campaign Pro
  • Popups: 43 templates, up to 15 live
  • Notifications and social proof: 94 templates, up to 15 live
  • Calculators: 134 templates, up to 10 live
Get Agency Takeover

Best for: Agencies running GoHighLevel as their own branded SaaS, or putting widgets on many client sites.

One-time payment by card through Stripe, lifetime access, no monthly fee. Login emailed within minutes of payment (max 24 hours). Secure checkout by Stripe.

Questions agencies ask

Contact action button questions

Switch on the contact actions bar in your GHL Customizer account, add your quick tags and buttons, and save. It appears on every contact record in your agency.

Yes, through a tag. A button adds a tag such as "send report", and a GoHighLevel workflow with that tag as its trigger does the rest. Nothing new to maintain.

Add a tag, remove a tag, toggle a tag on and off, or open a short form whose answers save into the contact’s custom fields: text, number, date or a dropdown.

Chips that show whether a tag is on the contact and add or remove it with one tap, for example Retainer, Upsell ready or Churn risk. Colours can be one per tag, your brand colour, or green when on and grey when off.

In one of 6 positions: bottom center, bottom left, bottom right, top center, top left, top right. Users can drag it by its grip.

Yes. On this page the bar runs on a sample contact and nothing is saved. Inside GoHighLevel the contact updates straight away.

Yes. It appears on contact records in every sub-account, so your clients’ staff can use the same one-click actions if you want them to.

Campaign Pro ($697 one-time, lifetime access) and Agency Takeover.

Contact actions

Turn three-menu chores into one tap

Campaign Pro includes a contact actions bar configured for your team, alongside menus, dashboard and pipeline board.

One-time payment·Lifetime access·Login emailed within minutes

GHL Customizer accounts are sold by Digital Marketing Snapshot and run on the GHL Customer Care customizer platform. You customize and install your design yourself. GoHighLevel and HighLevel are trademarks of their owner; we are independent and not affiliated with or endorsed by HighLevel. Previews use sample data. Prices last checked October 2, 2026.

Get your GHL Customizer account

One-time payment, lifetime access. Your login is emailed within minutes of payment.

Package
Campaign Pro2 workspaces, 5 team members · lifetime access
$697

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